FAQ
GIFTING:
Do you offer gift wrapping?
We do! Please write GIFT WRAP on your order under Order Special Instructions during checkout and your gift will arrive at the chosen address ready to be unwrapped!
Can I include a gift note?
Yes! Please write what you would like the note to say during checkout under Order Special Instructions.
Do you sell gift cards?
We sell gift cards for $10, $25, $50 & $100. Please click here.
SHIPPING:
Do you offer free shipping?
We offer free shipping for orders over $75. This will automatically be applied to your cart upon checkout.
What shipping carriers do you use?
We use USPS, UPS, & FedEx depending on your shipping speed chosen.
How long will it take to get my order?
It depends on where you are! Delivery details will be provided in your confirmation email. Please allow 1-3 business days on average for your order to be packed and mailed out.
USPS Priority Mail: 1-7 business days
USPS Priority Express: 1-3 business days
UPS Ground: 1-7 business days
Do you ship overseas?
We don't ship overseas at this time. But will be adding international shipment soon!
IN-STORE PICKUP:
Do you offer in-store pickup for my order?
Yes! We now offer an in-store pickup option for your order at our store front located in Cross River NY during our normal business hours! Please choose this option during checkout and an email will be sent once your order is ready for pickup. Please allow 1-2 hours for your order to be ready. Please bring order confirmation receipt when you come. We are located at 792 Route 35, Cross River, NY 10518.
- any order placed after 2pm, will be processed and ready to be picked up the following day
- In-store pickup is not available Sundays or Mondays
RETURNS:
Do you accept returns?
Please note we do accept returns of unworn and unwashed items in original condition within 14 days of receiving your order. Click here for more information & to start a return.
For any additional questions, please do not hesitate to reach out!
chickandbeekids@gmail.com
